1.Service Offer

We have many years of OEM experience .Customers can come to our exhibition room to pick their own like item and place an order to us for production, only changing the logo or material of product. Customers also can customize products from us by his sample . After sample confirmed by customer ,we go on mass production . Or customer supply their requirements and plan to our research and development team.  We make paper pattern and set up structure by computer , select materials for customer confirming. After confirmed by customer , We make the final sample to customer for approval and customer place purchase order to us for production.

2.Product Development

Customer need to pay for RMB500 sample fee for one item sample .For RMB500 sample fee, We can supply 3pc sample. Over 3pc sample of one item,each piece will be charged 3 multiples cost of unit price. Another Sample can be free modifying in one time basing on unchanging design. If one PO arrive MOQ or more than it ,sample fee can be returned to customer when customer settles the balance payment to us for the PO. Before making the sample,we need to receive sample fee from customer. Sample lead time bases on sample quantity and sample structure. Our Professional sample designer refine the work and supply assurance of good quality for our products.

3.Quotation

Once getting inquiry from customer, sales will apply the inquiry request to cost accounting department and engineer department. Engineer department will process the material BOM and making process to cost accounting department . Cost accounting department will account the cost according to material cost calculated by computer paper lattice typesetting and making process cost. After the cost checked out , sales will send the quotation to customer in formal offer. Quotation will specify the detailed of payment term, packaging, minimum order etc details.

4.Purchase Order

We have used perfect ERP system to control our PO and purchasing material as well as material management in warehouse. Once receiving customer orders, sales department input PO into ERP system for examination and approval by the top administrator. Warehouse department check inventory of material according to PO . PMC department figure out the material needs for the PO and work out material requirement list to purchasing department for purchasing material according to the material needs and inventory of material . The purchasing department purchases material according to material requirement list and urge the materials into the factory on time. Warehouse department collects which accessories is in place and communicates with production department in time. Production department implements the production process according to accessories in place . Sales department confirms the shipping date with customer according to the PO shipping date .And then issues a delivery notice to notify the production department, warehouse department and other relevant departments . If delivery can’t be in time due to our company reason, the relevant departments informs the sales department in advance 2weeks. Sales department is in charge of communication with customer about relevant matter.

5.Quality Control

Our company have passed ISO9001:2008 identification, and strictly follow the ISO9001:2008 quality management system for controlling production process and quality inspection. We strictly control the quality of incoming materials. Warehouse sends incoming material to the IQC department to inspect after receiving. IQC sends incoming material to the warehouse for storage with sticking OK label and stamped signature after testing OK. If the inspection result is defect , the relevant departments hold a meeting to discuss processing result. For the purpose of stable quality in production, strictly compliance with the production process and quality control process. For new products, do the evaluation work for production process before production. Makes PFMEA process failure mode and DFM as well as DFA to verify and improves product manufacturability’s design. And then makes small batch production and opens pre –trial production meeting. Before products put into mass production, engineering department and manufacturing department make the first piece article. QA conducts first article inspection. Quality department and engineer make the final confirming. After first article confirmed, makes the final confirmation for SOP. We will strictly control the process in the production line .QC prepares related information including inspection file, BOM, SOP according to product code of each production line. In the same time, QC will conduct inspection for each process on the production line. Our QC will do full inspection for every finished products on the production line .

6.Shipping

Sales department will send out delivery notice to production department and quality department as well as warehouse department for shipping preparation in advance. Delivery notice will specify shipment details and shipping way. Warehouse department will arrange shipment according to detail of delivery notice.

7.Payment

For new customer, first three PO , customer need to pay 50% deposit and pay the balance before shipping . From third PO ,we can confer to settle payment within 15days after shipping and no need pay deposit. From fifth PO, We can confer to settle payment within 30days after shipping and no need pay the deposit .

8.Pay a return visit to customer

In order to be able to better service to customer , our sales will pay a return visit to customer in 3 ways by Mail, calling , interview .  Every season our sales will pay a return visit to our customer about the using of product and satisfaction of our service . Another after PO for new product completing, we will pay a return visit to customer to understand needed improvement point in order to cooperate with customer in better in the future.